FAQs

Why is RENTABOX® the best option? 

- RentaBoxes have much better capacity than cardboard boxes.

- Saves your Time. Order Online and we´ll handle the rest. 

- No Waste, this makes a better world for all of us. 

- Safer, Reliable, Strong, Stackable and Water Resistant 

- We recycle our products to make new RentaBoxes® after their useful life

 

  1. Are we a moving or packing Company?

We´ll gladly recommend you with our partners, which can help you move and pack your things at a discount for our clients.

 

  1. How many RentaBoxes do I need?

We have an Estimator in which according to your needs you can get a better idea of how many you will need. 

 

  1. Where can I hire Rentabox?

The complete process is done via our web page: www.rentabox.mx

For the time being we can only fulfil services within Metropolitan Area of Mexico City

 

  1. Do our prices include delivery and pickup?

Delivery and pick up fees may apply on orders thar are less than $1,000 pesos within the Metropolitan Area of Mexico City.

Remember that delivery is made on street level or on the entrance of the building, as stated in the clauses of our Terms and Conditions, but our delivery man could help you get them where you need if you ask nicely. We remind you that we do not go up the stairs.

 

  1. What if I need more RentaBoxes?

Contact us, and we´ll deliver them as soon as possible. In case the $1,000 pesos minimum order in not completed an extra charge regarding transportation might be added.

 

  1. I loved the RENTABOXES, can I buy them? 

Of course, ask for the special prices for our customers. 

 

  1. Can I keep the RentaBoxes for more time?

Yes, but please let us know before we go to pick them up. We have prices per extra week or half weeks. You can le tus know via email contacto@rentabox.mx or by phone at 55 6299 4678

 

  1. How do I pay? 
  1. Anticipated Bank Transfer to the account of Rentabox de Mexico S.A. de C.V.
  2. PAYPAL, in the Order section of our web page.
  3. Credit or Debit Cards, at the time of delivery.

For the security of our personnel and our costumers we do not accept cash.

 

  1. How are RENTABOXES kept shut?

You can get our numbered security straps attached at each end to secure the boxes, so you´ll be the only one who knows what´s inside. 

 

  1. Can we send you a personalized invoice (factura)?

Of course, after the payment is through you send us the invoicing details it will arrive within 24 hours aprox.

Write to us at: factura@rentabox.mx

  1. What are we doing against the spread of disease?

We wash all our products with soap and water to ensure the products are clean and disinfected.

  1. Do we franchise RENTABOX®?

Yes! We would like to offer our services in more places. Just write to us at franquicia@rentabox.mx to get more information.

  1. Have more questions?

You can call us or send us a Whatsapp at 55 6299 4678 to inquire more and we'll gladly assist you.

You can also write us an email mail: contacto@rentabox.mx

Or simply visit our social media pages to know more about us and our products:

www.facebook.com/RentaBoxMexico

www.instagram.com/rentaboxmx/